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PROBLEMS VIEWING METALSUCKS WITH CHROME? READ THIS FIX. (STICKY POST)

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If you’re using the Google Chrome browser on Windows and MetalSucks has been crashing for you lately, click through to learn how to fix the problem.

The problem is being caused by a conflict between Google Chrome’s Flash kit and any other Flash installation you may already have on your computer from Firefox or another browser. Chrome is trying to load two versions of the Flash player — we use Flash for YouTube embeds, etc — which can result in an error message (“The following plugin has crashed: Shockwave Flash”) or a complete browser crash. This problem is affecting thousands of sites besides MetalSucks, and there isn’t really anything we can do about it on our end.

Here’s how to fix the problem, courtesy of TechLogon.com:

  • Open Chrome
  • Type   about:plugins   into the website address bar at the top and press the ENTER key to display Chrome’s Plugins page
  • Look down the list of Plugins for ‘Flash’ – if it says ‘Flash (2 files)’ you do have both versions of Flash installed which may cause Chrome to crash when accessing Flash-based websites
  • Click on the ‘+ Details’ link at the top right of the Plugins page to expand the list of all Plugins
  • Scroll down the list to find the Flash plugin – you should now see the full details of the Flash plugin displaying two versions of Flash as in the example below:
chrome2
  • Look at the ‘Location:’ of each version – one is the integrated Chrome version (…Application Data\Google\Chrome etc) and the other is the standalone Adobe (formerly Macromedia) version which is in the …Windows\system32\Macromed\Flash etc directory.
  • Click on ‘Disable’ just under the Location of the Chrome version to disable it (and it will become greyed out)
  • Ensure that the standalone Adobe version is enabled – if it is disabled (greyed out) click the ‘Enable’ link just under its Location to enable it) then close the Plugins tab
  • Download and save to your computer the latest Adobe standalone version of Flash from Filehippo here (this is the Firefox/Chrome version)
  • Close Chrome and then install the newest standalone version of Flash you just downloaded
  • Finally, start Chrome and visit the Adobe Flash Player test page to check that Flash is now properly installed and working ok

Sorry for the inconvenience.

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